Contact Madshus Directly

Madshus Customer Service
Email: Customer Service
Phone: 800-994-1474
413 Pine Street​
3rd Floor
Seattle, WA 98101​​​
Hours of Operation
7AM to 5PM PST
Monday – Friday

Product Availability

Out-of-Stock Items

Madshus makes every effort to keep items in stock. Occasionally, even after an order has been placed, products will be oversold. If this happens, you will be notified immediately that part, or all, of your order cannot be fulfilled.

Partial Shipments

If only part of your order is unavailable, the remaining items will be shipped to you. Your account will only be charged for the shipped items.

Split Shipments

Because we rely on the support of our specialty retailers in the fulfillment and shipment of online orders, it is likely that your order will be shipped by one of these retailers. When product becomes sparse, it is also possible that your order will be fulfilled by multiple retail partners.

Future Availability

If you are interested in a specific out-of-stock item, continue to check the website periodically and/or contact Madshus Customer Service to find out when the product will be made available.

Where else are Madshus products sold?

Madshus products are sold at numerous online and retail stores. To locate a dealer near you, please reference our Dealer Locator.