MADSHUS Support

NEED HELP?

NEED HELP?

Contact Madshus Directly

Madshus
4201 6th Avenue S.
Seattle, WA 981018
Hours of Operation
7AM to 5PM PST
Monday – Friday
Madshus Customer Service
Email: Customer Service

What do I do for a possible Warranty Claim?

Please take your product back to the dealer you purchased them from for warranty evaluation. If this is an online dealer, please contact them. All warranty claims must go through the dealer.

View the complete Madshus ski warranty policy here.

View the complete Madshus boot warranty policy here.

The base fell off of my ski, can it be repaired?

Re-gluing a base has limited success at best. You can try any flexible glue such as contact cement, but usually its time to retire the ski. We do no repairs here at Madshus

The tip or tail of my ski broke, is this covered under warranty?

Madshus' warranty covers manufacturing defects. Generally tip and tail breaks are caused by some sort of trauma to the ski and are not covered under warranty.